Get Outta Here!

I have identified a particular goal that every successful leader embraces: Cultivate an environment that allows your employees and managers to SAFELY send you back to your office when you stick your nose into their business. And when they do, know they are right.

If this sounds “soft” and simplistic, it isn’t. It is a very systematic approach to creating success in your organization. The commitment isn’t insignificant – it is about building a culture. It must hold the forefront so the goal informs decision-making at every level of the company. Here are some considerations to getting there:

Consider first your people. Not only do they have to be the right people, they have to be trained to perform, communicate, and look around corners. Teaching them the technicalities of a job is the easy part. Mentoring them on how to think and make decisions is an ongoing journey that you all take together. Their training is based in the reality of your day-to-day issues, and the time you spend guiding them transfers your finesse to them.

Consider next your management reporting systems. Stepping up and aside does not mean you should adopt a “trust me” culture.  Your systems have to be structured to provide you with information that clearly shows the intersection of all the moving parts in your organization. Budgets, KPI’s, feedback processes, and third-party input are just a few examples of the things you need to monitor in order to remain above the fray.

Last but not least, consider yourself. Are you comfortable having others be better at their jobs than you are? Can you let their decisions drive actions even if they are different than the way you might proceed? This system thrives on trust; ego and fear have no place. Your comfort level will grow over time; it is the logical result of the right people combined with the right systems.

I think I’ll go back and rewrite this post. Consider yourself and your role first.